Ready-stock orders and custom orders have different shipping arrangements. Please review the section that applies to your order before making a payment.

1. Ready-stock orders

Ready-stock product orders of US$300 or more qualify for free shipping to countries currently available at WearHub checkout. The threshold applies to the eligible product subtotal, excluding shipping and taxes. Custom orders and custom quote payments are excluded.

For orders below US$300, the available shipping charge is shown at checkout. Rates depend on the destination, shipment weight and available delivery service. If checkout does not offer a shipping option for your address, please contact us for a quote before paying.

2. Custom orders and approved quote payments

The amount entered on our Custom Order Payment page does not include shipping. This payment covers the approved goods amount only. Shipping is quoted and paid separately, and must be settled before dispatch.

Custom orders do not qualify for the US$300 free-shipping offer, regardless of the order value. Please confirm your delivery address, packed shipment weight and preferred shipping service with your WearHub sales representative before making payment. Your representative will confirm the freight amount and payment instructions.

3. How shipping is calculated

Shipping costs are based on the delivery country and address, the packed shipment weight, and the available shipping service. Applicable packing and transfer charges are included in the freight calculation. Product quantity alone is not a reliable shipping estimate because product and packaging weights vary.

For custom orders, use the freight amount confirmed in your approved shipping quote. Any applicable duties or taxes should be clarified with your sales representative so you know which charges are included before shipment.

4. Dispatch, delivery and tracking

The available shipping method and estimated transit time will be shown at checkout or confirmed in your shipping quote. Order preparation and custom production time are separate from transit time. Delivery estimates are not guaranteed arrival dates; customs clearance, public holidays and carrier delays may affect delivery.

Tracking information will be shared when available. Please provide a complete and accurate shipping address and contact us promptly if any delivery details need to change.

5. Need a shipping quote?

Email sales@wearhub.net with your order or quote number, destination country, ZIP/postal code, product quantities and packed weight if available. We will help confirm the shipping arrangement before dispatch.

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